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Business Process Outsourcing

Implementing E-Invoicing in Asia: DHL Asia Pacific

E-invoicing has steadily grown in popularity due to its ability to overhaul the manually-intensive, paper-based accounting processes of traditional invoicing. However, Asia is markedly behind the curve with this trend compared to Europe and the United States, largely due to the low cost of labour in the region. Yet as the fast-paced global economy becomes increasingly integrated, the business case for implementing e-invoicing is becoming increasingly favourable for shared service centres in Asia. Particularly since China’s State Administration of Taxation officially announced the electronic value-added tax (VAT) invoice system, which became available nationwide from 1 December 2015. To learn about the implementation process involved in e-invoicing, we spoke with Ross Mackay, DHL’s Asia Pac...

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